• Sparrow Campaign Management

    Our Campaign Management will help to create a brand-new way to promote your brand faster.

    We define & manage multi-channel marketing campaigns to deliver the right message to the right audience

How Sparrow Campaign Management helps to optimize your loyalty program?

Sparrow Campaign Management help you to create and execute marketing campaigns systematically, optimizes your campaign process, manage marketing operations, and automates the multi-channel activities. With these, you can easily monitor and measure the performance of your campaigns in real-time.

Our solution is created to increase the productivity of your marketing resources thru our wide rage range of features and intuitive design, besides a flexible architecture that allows for simple integration with multiple data sources.

Sparrow Campaign Management helps marketers automate their campaigns through customer journeys based on past interactions, while also providing a drag-and-drop visual designer that allows them to build successful cross-channel campaigns.

The Key Functionalities Of Sparrow Campaign Management

Plan Multistage Campaigns

Sparrow Campaign Management offers an intuitive & interactive marketing calendar that allows you to easily plan your marketing activities ahead of time. You can also set your campaign’s main priorities, that is, decide on what order your campaigns should be run.

We offers various campaign templates as well as an insight into the history of changes made to your campaigns and help you easily manage the entire campaign acceptance process, track your campaigns’ progress and define KPIs. 

Design Multi-Channel Interactions

Our marketing software offers you to build event-trigger, time-based, campaigns with recurring interactions using an intuitive graphic-based tool. With its use, you can easily prepare your campaigns to be run over many different channels.

Apart from automate the campaign management process, it identifies patterns in customers’ behavior to help you create personalized, highly-engaging customer experiences. The process involves determining which channels will be used to run a given campaign, as well as its timing and sequencing.

Our Campaign Management is equipped with custom workflow mechanisms that automate your internal campaign processes that enable you to time- and cost-effectively design the flow of your marketing operations. Plus, our workflow-oriented templates allow you to create sets of defined tasks that will be automatically assigned to your campaigns without having to design them from scratch ever again.

You can quickly assign users to their roles and tasks, as well as built-in comments, attachments and automatic reminders for tasks that can streamline the collaboration in your marketing team.

We provide an advanced & precise customer segmentation wizard to use every piece of information available in a customer profile. You can use it to target your clients according to their demographics, channel preferences, previous shopping transactions, as well as their campaign history.

Communicate with your audience directly using e-mail or text messages or personalized mobile notifications. With our drag-and-drop creator, you will be able to use many of our templates to create engaging content for your customers.

Send individual, cyclical, or triggered messages designed to meet your clients’ preferences. Combine different channels as part of your campaign and schedule the publication of your messages to engage more clients with your offers.

Set up rules and contact strategies to control the number of messages by channel and segments in order to avoid marketing fatigue.

With Sparrow Campaign Management, you will be in full control of your campaign budget. Assign marketing costs to a single campaign or sponsors, plus, quickly compare the estimated and the actual costs of your marketing operations.

The solution provide you with an easy-to-use interface where you can calculate your communication costs, split your expenses among the cost centers and campaign stages, as well as quickly and responsibly decide whether your budget matches your campaign costs. 

Track the Progress Of Your Campaigns – our customizable dashboard that provide you with all necessary information regarding your promotional operations. The marketing platform enables real-time tracking of key metrics regarding communication (click-throughs, opens, bounces, unsubscribes, etc.).

Report & Analyze Campaign Results – provides you with many report templates that you can use to deliver information about your campaigns’ results. The reports are available in various formats and standards, for example, PDF, XLS, XLSX, and CSV.

Plan Multistage Campaigns

Sparrow Campaign Management offers an intuitive & interactive marketing calendar that allows you to easily plan your marketing activities ahead of time. You can also set your campaign’s main priorities, that is, decide on what order your campaigns should be run.

We offers various campaign templates as well as an insight into the history of changes made to your campaigns and help you easily manage the entire campaign acceptance process, track your campaigns’ progress and define KPIs. 

Design Multi-Channel Interactions

Our marketing software offers you to build event-trigger, time-based, campaigns with recurring interactions using an intuitive graphic-based tool. With its use, you can easily prepare your campaigns to be run over many different channels.

Apart from automate the campaign management process, it identifies patterns in customers’ behavior to help you create personalized, highly-engaging customer experiences. The process involves determining which channels will be used to run a given campaign, as well as its timing and sequencing.

Our Campaign Management is equipped with custom workflow mechanisms that automate your internal campaign processes that enable you to time- and cost-effectively design the flow of your marketing operations. Plus, our workflow-oriented templates allow you to create sets of defined tasks that will be automatically assigned to your campaigns without having to design them from scratch ever again.

You can quickly assign users to their roles and tasks, as well as built-in comments, attachments and automatic reminders for tasks that can streamline the collaboration in your marketing team.

We provide an advanced & precise customer segmentation wizard to use every piece of information available in a customer profile. You can use it to target your clients according to their demographics, channel preferences, previous shopping transactions, as well as their campaign history.

Communicate with your audience directly using e-mail or text messages or personalized mobile notifications. With our drag-and-drop creator, you will be able to use many of our templates to create engaging content for your customers.

Send individual, cyclical, or triggered messages designed to meet your clients’ preferences. Combine different channels as part of your campaign and schedule the publication of your messages to engage more clients with your offers.

Set up rules and contact strategies to control the number of messages by channel and segments in order to avoid marketing fatigue.

With Sparrow Campaign Management, you will be in full control of your campaign budget. Assign marketing costs to a single campaign or sponsors, plus, quickly compare the estimated and the actual costs of your marketing operations.

The solution provide you with an easy-to-use interface where you can calculate your communication costs, split your expenses among the cost centers and campaign stages, as well as quickly and responsibly decide whether your budget matches your campaign costs. 

Track the Progress Of Your Campaigns – our customizable dashboard that provide you with all necessary information regarding your promotional operations. The marketing platform enables real-time tracking of key metrics regarding communication (click-throughs, opens, bounces, unsubscribes, etc.).

Report & Analyze Campaign Results – provides you with many report templates that you can use to deliver information about your campaigns’ results. The reports are available in various formats and standards, for example, PDF, XLS, XLSX, and CSV.

Plan Multistage Campaigns

Sparrow Campaign Management offers an intuitive & interactive marketing calendar that allows you to easily plan your marketing activities ahead of time. You can also set your campaign’s main priorities, that is, decide on what order your campaigns should be run.

We offers various campaign templates as well as an insight into the history of changes made to your campaigns and help you easily manage the entire campaign acceptance process, track your campaigns’ progress and define KPIs. 

Design Multi-Channel Interactions

Our marketing software offers you to build event-trigger, time-based, campaigns with recurring interactions using an intuitive graphic-based tool. With its use, you can easily prepare your campaigns to be run over many different channels.

Apart from automate the campaign management process, it identifies patterns in customers’ behavior to help you create personalized, highly-engaging customer experiences. The process involves determining which channels will be used to run a given campaign, as well as its timing and sequencing.

Manage Campaign Workflow

Comarch Campaign Management was equipped with custom workflow mechanisms that automate your internal campaign processes. It offers an intuitive, drag-and-drop editor to enable you to time- and cost-effectively design the flow of your marketing operations. Plus, our workflow-oriented templates allow you to create sets of defined tasks that will be automatically assigned to your campaigns without having to design them from scratch ever again.

Using our product, you can quickly assign users to their roles and tasks. Plus, thanks to built-in comments, attachments and automatic reminders for tasks, you can streamline the collaboration in your marketing team. You can also create access for your external partners (agencies, vendors) to let them become involved in the process of creating the campaign. 

Target The Right Customer

In Comarch Campaign Management, we provide an advanced & precise customer segmentation wizard to use every piece of information available in a customer profile. You can use it to target your clients according to their demographics, channel preferences, previous shopping transactions, as well as their campaign history.

Utilize segments in cross-channel campaigns as well as import, merge and filter new and the existing target groups to deliver more personalized marketing experiences.

Run The Omni-Channel Communication

Communicate with your audience directly using e-mail or text messages or personalized mobile notifications. With our drag-and-drop creator, you will be able to use many of our templates to create engaging content for your customers.

Send individual, cyclical, or triggered messages designed to meet your clients’ preferences. Combine different channels as part of your campaign and schedule the publication of your messages to engage more clients with your offers. 

Set up rules and contact strategies to control the number of messages by channel and segments in order to avoid marketing fatigue.

Manage & Control Your Budget

Using Comarch Campaign Management, you will always be in full control of your campaign budget. Assign marketing costs to a single campaign or sponsors, plus, quickly compare the estimated and the actual costs of your marketing operations.

We will provide you with an easy-to-use interface where you can calculate your communication costs, split your expenses among the cost centers and campaign stages, as well as quickly and responsibly decide whether your budget matches your campaign costs

Track The Progress Of Your Campaigns

Use Comarch Campaign Management to monitor your campaign goals efficiently. Our easily customizable dashboard will provide you with all necessary information regarding your promotional operations. 

The marketing platform enables real-time tracking of key metrics regarding communication (click-throughs, opens, bounces, unsubscribes, etc.).

Report & Analyze Campaign Results

Comarch Campaign Management provides you with many report templates that you can use to deliver information about your campaigns’ results. The reports are available in various formats and standards, for example, PDF, XLS, XLSX, and CSV.

Use built-in reports to quickly analyze message delivery and engagement data. Also, share the reports with your team on an automated, regular basis. Comarch BI, integrated with our marketing software, will provide you with advanced ad-hoc reporting and marketing analytics with dashboards and many forms of data visualization.

Learn more about the many benefits

Simplified campaign planning

Facilitated management of simple to complex multi-stage campaigns

A wide range of communication channels for customer engagement

Automation of personalized campaigns

Creating personalized offers resulting in better sales

Instant access to customer data

Real-time campaign performance analysis

A quick insight into marketing costs and the budget

A simplified, efficient campaign preparation process thanks to built-in templates, graphics tools, predefined tasks, etc.

Our Clients

Heathrow Airport

Sparrow Loyalty Management for Heathrow Airport

JetBlue Airways

Sparrow Loyalty Management Travel Edition at JetBlue Airways

Enterprise Rent-a-Car

Sparrow Loyalty Management for Enterprise Rent-a-Car

Brussels Airlines

Implementation of Sparrow Loyalty Management for Brussels Airlines

Frequently Asked Questions

The Sparrow Campaign Management system supports profile management, multi-step campaign planning & management, customer segmentation & targeting, personalized communication, message dispatch and automation, marketing task management, budget & cost management, operational reporting, user management, and system administration.

Sparrow Campaign Management supports the following channels: email, SMS, direct mail, mobile push, in-box messages, Facebook, and Twitter.

Sparrow Campaign management tool is integrated with Facebook and Twitter. The system enables users to define, schedule and publish single or multiple posts and tweets at connected fan pages or Twitter accounts. Marketers can track the history of scheduled and published posts or tweets.

Sparrow Campaign Management allows marketers to define different contact strategies for all customers, specific segments or configured campaign types. Each contact strategy contains a set of contact rules related to frequency and recent types of communication within selected or all channels. Contact strategies help marketers to avoid negative effects of high contact frequency. The system verifies contacts included in the target group assigned to a campaign and excludes customers with limits which are exceeded.

Yes, Sparrow marketing software offers a set of operational report templates which can be generated in different file formats including: xls, pdf, csv, html.

Sparrow Campaign Management is offered as:

  • standalone implementation at the customer data center
  • hosted solution in Sparrow’s or Sparrow operated data center
  • managed model

The UI is role-based, clean, and linear; non-technical users can perform a wide range of tasks associated with campaign set-up, customer segmentation, message templates design and reporting.

It is equipped with drag-and-drop wizards, graphical designers, calendars, built-in drag-and-drop email creator, charts & dashboards.

Thanks to tutorials, online help and templates the user can quickly create new elements in the system.